PAL Energy Smart, LLC

Texas Markets

In Texas, your local Transmission and Distribution Service Provider (TDSP) is responsible for maintaining electrical poles and wires and restoring power during outages. Please contact your TDSP directly to report power outages or other problems.

Electricity Outage/ Emergency Contact Numbers

Houston and Surrounding Areas

CenterPoint Energy, 713-207-2222 or 1-800-332-7143

Texas New Mexico Power, 1-888-866-7456

Dallas/Ft Worth and Surrounding Areas

Oncor Electric Delivery, (formerly TXU), 1-888-313-4747

Sharyland Utilities, 1-800-442-8688

Texas New Mexico Power, 1-888-866-7456

South Texas

AEP, 1-866-223-8508

Sharyland Utilities, 1-800-442-8688 

West Texas

AEP, 1-866-223-8508

Oncor Electric Delivery (formerly TXU), 1-888-313-4747

Texas New Mexico Power, 1-888-866-7456

Sharyland Utilities, 1-800-442-8688

Mission/McAllen Area

Sharyland Utilities, 1-800-442-8688

Other Markets


Connecticut Light and Power, 1-800-286-2000


Delmarva Power (New Castle County residents), 1-800-898-8042

Delmarva Power (Kent and Sussex County residents), 1-800-898-8045

District of Columbia

PEPCO, 1-877-737-2662


ComEd, 1-800-334-7661


BGE, 1-800-685-0123

Delmarva Power, 1-800-375-7117

PEPCO, 1-877-737-2662

Potomac Edison, 1-888-544-4877


National Grid, 1-800-322-3223

NSTAR, 1-800-592-2000

Western Massachusetts Electric Company, 1-877-659-6326

Unitil, 1-888-301-7700 

New Jersey

Atlantic City Electric, General Service: 1-800-642-3780; To report a safety hazard: 1-800-833-7476

JCP&L, General Service: 1-800-662-3115; To report a safety hazard: 1-888-544-4877

Orange and Rockland Utilities, 1-877-434-4100

PSE&G, 1-800-436-7734

New York

Con Edison, 1-800-752-6633

Orange and Rockland, 1-877-434-4100


Duquesne Light Company, 1-412-393-7100

Met Ed, 1-888-544-4877

PECO, General Service: 1-800-494-4000; To report a safety hazard: 1-800-841-4141

Penelec, 1-800-545-7741

PPL Electric Utilities, 1-800-342-5775

West Penn Power, formerly Allegheny Power, 1-800-255-3443 

Gas Outage/ Gas Leak Emergency Contact Numbers


Southwest Gas Company (SWG):  
  Phoenix/Central Arizona 1-800-528-4277

 Tucson/Southern Arizona 1-800-722-4277

UniSource Energy Services 1-877-837-4968


Pacific Gas & Electric (PGE) 1-800-743-5002

San Diego Gas & Electric (SDGE) 1-800-611-7343

Southern California Gas Company (SoCal) 1-800-427-2200


Xcel 1-800-895-2999


Connecticut Natural Gas 1-866-924-5325

Southern Connecticut Gas 1-800-513-8898

Yankee Gas 1-800-992-3427


Central Florida Gas 1-800-554-6427

Florida City Gas 1-888-352-5325

Florida Florida Public Utilities 1-800-427-7712

Peoples Gas/TECO 1-877-832-6747


Nicor Gas Company 1-888-642-6748

 North Shore Gas 1-866-556-6005

IPeoples Gas 1-866-556-6002


Citizens Gas 1-317-924-3311

NIPSCO 1-800-634-3524


Baltimore Gas & Electric 1-800-685-0123


Bay State Gas 1-800-525-8222

KeySpan Colonial 1-800-548-8000

KeySpan Boston 1-800-233-5325

KeySpan Essex 1-800-548-8000

NStar 1-800-340-9822


Consumers Energy (CMS) 1-800-477-5050


Southwest Gas Company (SWG):  
  Southern Nevada 1-800-447-5422

 Northern Nevada 1-800-772-4555

New York

Consolidated Edison (ConEd) 1-800-752-6633

New York KeySpan Energy Delivery New York:  
  Upstate NY 1-800-892-2345

  Metro NY 1-718-643-4050

New York KeySpan Energy Delivery Long Island 1-800-490-0045

New York Niagara Mohawk (NiMo) 1-800-892-2345


Dominion East Ohio 1-800-362-7557

Columbia Gas of Ohio 1-800-282-0157

West Virginia Mountaineer Gas 1-800-834-2070